Custom apps / Auto repair
Show the customer. Get the yes.
Techs photograph what they find, customers approve repairs from their phone, and everyone knows when the car will be ready. Fewer phone calls, more approved work.
What it can do for your shop
Pick the pieces you need. Each one is built for you and connected to the rest.
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Digital inspections
Techs work through your inspection checklist on a phone or tablet, with photos and notes.
- Your checklist, your way
- Photos and short videos on each item
- Good, soon or now on every line, so priorities are clear
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Repair approvals by text
Customers see what the tech saw and approve work from their phone, with no phone tag.
- Inspection link sent by text or email
- Approve or decline each repair with one tap
- Approvals recorded with a time stamp
- Declined items saved for a follow-up reminder
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Job status for customers
Customers know where their car is without calling the front counter.
- Status updates by text: in the bay, waiting on parts, ready
- Pay online before pickup
- Service history they can look up any time
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Shop board
Every car in the shop on one screen, from check-in to pickup.
- Which bay, which tech, what's next
- Cars waiting on approval or parts stand out
- Drop-off appointments booked from your website
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Vehicle and customer history
Every visit, inspection and repair, ready when the car comes back.
- Look up by plate, VIN, name or phone
- Past inspections with photos
- Service reminders when maintenance comes due
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Owner dashboard
How the shop is doing, at a glance.
- Approved versus recommended work
- Car count, average ticket and revenue
- Each tech's jobs and hours
How it fits together
- Car checks in
Booked online or at the counter, onto the shop board.
- Tech inspects
Checklist, photos and notes on a phone or tablet.
- Customer approves
From a text, with the photos right there.
- Ready and paid
Status text goes out, and they pay before pickup.
Questions
Do I have to replace my shop management system?
Not necessarily. During discovery we look at what you use today and tell you plainly what can connect to it and what can't.
Can it look up parts and labor times?
That depends on the parts and labor services you use and whether they allow connections. We'll check during discovery.
Do I have to build everything at once?
No. Many shops start with inspections and text approvals, then add the shop board and customer history.
What does it cost?
Custom App plans start at $500 a month and include everything in Premium, your website too. You'll get a written quote after discovery, before any work starts. How a project works
Walk us through a car's day in your shop
Call or text and tell us how a car goes from drop-off to pickup. We'll show you where an app would help.